Experiencing a Mental Health Crisis:
806-740-1414 | Toll Free: 800-687-7581

Business Operations:
806-766-0310

Medication Refills:
806-740-1447

Service Information/Intake:
806-740-1421 | Toll Free 844-472-8810

Extended Observation Unit

If you are in Mental Health Crisis, Call Now:

806-740-1414 | Toll Free: 800-687-7581

Close up image of stethoscope and blood pressure cuff

StarCare’s Extended Observation Unit

23 Hours for Mental Health Crisis Stabilization

StarCare’s Extended Observation Unit, located inside the Sunrise Canyon Complex, is a 23-hour observation unit where people who are experiencing a mental health crisis can be admitted in order to stabilize the crisis in the least restrictive environment.

In most instances, the emergency room is not conducive for a person in crisis – there they’re told to wait and like any health crisis it’s important to address a mental health crisis quickly and effectively. Waiting in crisis can lead to harming oneself or others or damaging property and can end with a call to law enforcement. Jail, like an ER, is also not the most appropriate place for a person in crisis.

In the Extended Observation Unit

A Person Experiencing a Crisis:

  • Has access to see a psychiatrist upon admission
  • Is observed by a psychiatric registered nurse
  • Is discharged at the end of 23 hours, if stable, and is
    • provided with a 10-day supply of medication(s)
    • provided with a referral for a follow-up appointment as appropriate
  • Is referred to an inpatient psychiatric facility if appropriate at the end of 23 hours

To Qualify for Extended Observation Unit Services:

Individuals Must:

  • Be in a mental health crisis
  • Voluntarily want to seek treatment
  • Be 18 years or older